1. What are the ingredients for making excellent work place from employers as well as employess point of view?
My answer is that the employer must seek to attain & retain the best possible talent through various sources. There must regular upgradation of one's skills through Training & Developmental Activities. Employees look at the benefits that they are going to get in return for the amount of time they spend in Office. And mind you, it is not just Monetary Benefits. They look at the Workplace, its Culture, Atmosphere, Environment, Housekeeping, Reputation in the market, with the Customers, HR Policies, Career Growth Advancement, etc...
2. What is the role of HR in this process.
The HR must be highly competent, must have be able to make things happen, must be able to motivate people, must have rewards & recognition programmes in place, must encourage & appreciate people wherever due, salary benefits must match with the best in the market competition, employees must be regular appraised, there must be an internal HR Newsletter,
3. What are the impediments in making excellent work place?
The impediments could be people who are opposed to change, who are used to routine because change causes them stress to them, people who view investment on employees as an expense rather than a ROI.